Shipping And Returns
Thank you for shopping at La Parfumerie. We are committed to offer you the best customer service. If you have a question about your order, please contact us.
Shipping Policy
Our orders are shipped by USPS (only samples). Bottles are shipped by UPS (3-5 business days) and FedEx ( 2 business days of one-day express shipping).
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Under $50 purchase the shipping rate is $7.99.
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$50-$100 purchase the shipping rate is $10.99.
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$100-$200 purchase the shipping rate is $12.99.
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$200-$300 purchase the shipping rate is $14.99.
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Over $300 purchase shipping is free.
The sample orders are shipped via USPS. Please note that we do not ship to PO Box addresses.
We guarantee that your order arrives safely and with all-new, original packaging.
We reserve the right to refuse the shipment of a product to anyone for any reason.
Return & Exchange Policy
Most products can be returned for a refund up to 14 days after the item has been shipped. We accept only unopened, unused, and undamaged returns. The product must be returned in the same condition as it was sent, including unopened cellophane wrap. Returned shipping costs must be paid by the customer. Due to the possibility of product tampering, we do not accept returns of used merchandise.
Please note that we do not accept returns of Fueguia, Maison Sybarite, Fragrance Du Bois, Scents of Wood, Thomas Kosmala #1, Ramon Monegal Flamenco, Essential Parfums, Selection Excellence, Micallef, Voskanian Parfums, Value Boxes, Discovery Boxes, Dr Vranjes Collection and skincare products as it is impossible to determine whether it has been opened or used. All sales of samples are final, and we do not accept sample returns.
Your refund can be issued in the original payment method or La Parfumerie store credit.
Please contact us to get return authorization and approval.